Privacy Policy for DoleUpp

DOLEUPP PRIVACY NOTICE

Welcome to the websites, mobile applications or widgets (as the case may be) operated by DoleUpp, Inc. (including its, affiliates, agents, and service providers, DoleUpp provides (a) a platform through its website at www.DoleUpp.com and attendant mobile applications (collectively, with any new features and applications, the "Platform") and the DoleUpp Community and related services (collectively, with the Platform, the "DoleUpp Services"). The Platform provides information about DoleUpp, and explains how users can post a fundraiser, accept monetary donations and details our related services (together with the Platform, the "Services") to users and visitors ("you" or "your").

This Privacy Notice (the "Notice") describes and governs how we collect, use, share and protect information collected in the context of our Services. Before you use or submit any information through or in connection with the Services, please carefully review this Notice. By using any part of the Services, you acknowledge the collection, use, and disclosure of your information as outlined in this Notice. To the extent allowed by law, the English version of this Notice is binding and its translations in other languages are for convenience only; in case of discrepancies between the English version of this Notice and its translations, the English version shall prevail.

If you are in the European Economic Area, the United Kingdom or Switzerland (collectively "Europe"): for the purposes of the EU General Data Protection Regulation 2016/679 (the "GDPR"), the data controller is DoleUpp, Inc. and can be reached at the address set out at Contacting DoleUpp below; and you acknowledge you have read and understood its terms.

If you are a resident of California, the California Consumer Privacy Act of 2018 provides you with additional rights. Please see the California Consumer Privacy Act 2018 for more information.

INFORMATION WE COLLECT

As further described below, when you use or otherwise access the Services, we collect information in multiple ways, including when you provide information directly to us, and when we passively collect information from your browser or device (e.g., by logging how you interact with our Services).

A. Information That You Provide Directly to Us:

I. Registration information:

When you register for our Services or open an account, we collect your email address and login details, your zip code, your country, your phone number (for purposes of multi-factor authentication and to provide you with important messages) and any information you choose to provide us (such as a profile picture).

If you are a charity or nonprofit organization and are established as such under the applicable laws of incorporation ("Charity"), and you are located in the PayPal Giving Fund databases of the United States, United Kingdom, Ireland, Canada or Australia, then we collect your name and email address. Thereafter, we will ask that you select your Charity and provide information to verify that you are a representative of said Charity. Alternatively, if you are outside of those five countries or if you have any questions about, or wish to review or correct, the information we maintain about you visit DoleUpp.com contact us.

II. Creation of a fundraiser:

When you create a fundraiser on the Platform, we collect the information you choose to provide us in relation to your fundraiser and we display it through our Platform. For example, you can provide a fundraiser title, choose a fundraiser category, upload images and describe your fundraiser goal(s) and create a short 2 minute video.

Our payment processors also collect and maintain information related to your withdrawal of funds from any fundraiser.

III. Setting up withdrawals:

When you are the beneficiary (or the recipient of funds from a fundraiser), we collect your contact details (such as name and email address), zip code, country, your phone number (for purposes of multi-factor authentication and to send you important messages) and any information you choose to provide us.

Our payment processors collect your bank details as well as other information necessary to set up the withdrawals. We retain 10% for you to give to another User on the app.

IV. Donation information:

On the Platform, when you donate to a fundraiser, we collect your contact details (such as name and email address), zip code, country, and any information you choose to provide us (such as a description of why you have donated). Our payment processors collect your credit card details and other information necessary to process the donation such as your home address.

V. Public Communications:

You can post comments, leave feedback, send thank-you notes or otherwise communicate with other users through our Platform. Any content, including such comments, feedback, and notes that you choose to post through our Platform are available to the public by default.

Please remember that any information that is disclosed in these areas becomes public information for both us and other users to use and share. Take care not to share personal data unless you intend for that data to become public. Please also be considerate and respectful of others while using the community to share your opinions. We reserve the right, but do not have the obligation, to review and monitor such posting or any other content on our Services, and to remove postings or content that may be viewed as inappropriate or offensive to others.

VI. Communications to DoleUpp:

You may contact us via a contact form, email, by chat services or by other means (for example, with questions about our Services, for customer support, or to let us know your ideas for new products or modifications to existing products). You may also choose to respond to surveys that we send out, or queries about your fundraisers. When you do so, we collect the information you choose to provide us, such as your contact details, any images you choose to upload and the contents and nature of your message.

We would ask that you take care not to send financial information or other sensitive personal data to us through our chat services or other means, unless we ask you specifically for that data as part of providing our Service to you. When you provide such information to us directly, you consent to the processing of this data by DoleUpp and/or our service providers.

VII. Information relating to third parties:

You can choose to provide us with information relating to third parties. For example, if you choose to share your fundraiser with family and friends through our Platform's texting services. If you decide to do that, we give you the option to either add information to our Platform or to provide us access to information stored in your email and mobile device's address books, such as names, email addresses, or phone numbers of your contacts (collectively, "Third-Party Data").

If you use any feature of the Services that allows you to communicate with third parties, either by submitting Third-Party Data to the Services or otherwise permitting the Services to automatically access Third-Party Data in your possession, you acknowledge, represent, and agree (a) that you have the authority of the relevant third party for us to access and use the relevant Third-Party Data, and (b) that you have notified these third parties and informed them how their information is collected and used by DoleUpp to provide the Services.

VIII. Sensitive information:

You can also provide us with information about yourself or third parties that is or could be used to make inferences that are considered sensitive, such as political opinions, race, ethnicity, health information or religious beliefs. If you post this information in a fundraiser, you choose to provide such information to be published publicly in relation to your fundraiser, donation or otherwise.

IX. Biometric information:

We use third-party services for identity verification and fraud prevention purposes. These biometric information services, acting as our processors, may collect a copy of your government-issued ID and a scan of the picture on your government-issued ID for identification purposes ("biometric information") and employ facial recognition technology to verify your identity. Except as stated here, DoleUpp does not retain any biometric information, and instead that information is maintained by the processors performing the services.

Your biometric information will be used for identity verification and fraud prevention purposes and in accordance with this Notice. Your biometric information will be retained by our processors for as long as necessary for identity verification and fraud prevention and in accordance with applicable law.

X. Data from Other Services

DoleUpp may use other third-party services to improve the quality of our own customer database so that we might improve our Services to you. If you would like to opt out of these efforts, please contact us at the email address or mailing address set forth under "Contacting DoleUpp."

I. Device & Usage Information:

When you interact with DoleUpp through the Services, we automatically receive and store certain information from devices that you use to access the Services. This information is collected passively by using various technologies, and includes the type of internet browser or mobile device you use, any website from which you have come to the Services, your operating system, and location data through an IP address that identifies the city and state where you logged into the Platform or your precise geo-location if you have permitted your mobile device to provide that information to us.

II. Location Information:

When you use the Services to organize a fundraiser, the Services request that you provide your zip code, city or town, and state or province of residence. Please keep in mind that other users of the Services can view your zip code, city or town, and state or province of residence in connection with the fundraiser, if it is made available within DoleUpp Public Search Directory.

III. Cookies and Other Electronic Technologies:

When you interact with the Services, we try to make that experience simple and meaningful. When you visit our Platform, our web server, third party business providers, and/or the Social Networking Services integrated into the Service, we use cookies or other electronic technologies (such as web beacons or pixel tags) for various purposes.

Some Cookies are strictly necessary to make our Services available to you ("Essential Cookies"). We also use Cookies for functional purposes in order to maintain and improve our Services or your experiences, and for marketing purposes (collectively, "Non-Essential Cookies").

OUR USE OF INFORMATION COLLECTED

A. Communicating With You

We use the information we collect to contact you for administrative purposes (e.g., to provide services and information that you request or to respond to comments and questions). We also use the information we collect to send you communications relating to the Services, such as updates on events, communications relating to products and services offered by us and by third parties, and communications about services we believe will be of interest to you.

B. Mobile Services and SMS Messaging:

If you access the Services through a mobile device and if you have chosen to provide us with your mobile number, or other electronic means to your mobile device, you agree that we can communicate with you regarding your DoleUpp account by SMS, MMS, or text message.

Further, when setting up your DoleUpp account, if you click "Send code" by "Text Message," you agree to receive automated text messages related to your account from or on behalf of DoleUpp at the phone number provided. Message frequency will vary. Message and data rates may apply.

SMS Opt-In: By providing your phone number and registering for a DoleUpp account via the DoleUpp mobile app or at DoleUpp.com, you consent to receive SMS verification codes and account-related text messages from DoleUpp. You may also opt back in at any time by texting START to our designated number or re-registering at DoleUpp.com.

SMS Opt-Out: You can reply STOP to any text message received from DoleUpp to opt out of SMS communications. You will receive one confirmation message confirming your opt-out, and no further messages will be sent, except for automated text messages related to the security of your account which cannot be disabled.

SMS Data Privacy: No mobile information, including phone numbers collected for SMS communications, will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing for non-marketing purposes such as fraud prevention, identity verification, or legal compliance is permitted per this Privacy Notice. All other provisions in this Notice regarding third-party sharing apply to SMS data as well.

In the event you change or deactivate your mobile telephone number, you agree to promptly update your DoleUpp account information to ensure that your messages are not misdirected. Please note that your wireless service carrier's standard charges, data rates, and other fees may apply where you access the Services through a mobile device.

C. Providing the Services

We use the information we collect to operate, maintain, and provide our Services such as enabling access to the Platform, customer support or to complete transactions.

D. Security and Fraud Prevention

We use the information we collect to secure our Services and to verify identity, prevent fraud, and to continually improve these aspects of our Services. This includes our request for your (mobile) telephone number to conduct multi-factor authentication when you create an account and/or at the time you set up withdrawals as a beneficiary.

E. Analytics, Research and Product Development

We use the information we collect to analyze data usage trends and preferences in order to improve the accuracy, effectiveness, security, usability or popularity of our Services. We further use data in connection with our research on our customer demographics, interests and behavior.

F. Customization

We use the information we collect, such as device identifiers, to learn how users interact with our Services in order to personalize the content of our Services, such as customizing the language and fundraisers on our homepage based on your location.

G. Legal

We use information we collect to defend our legal rights, comply with state, local, federal or international laws, and to enforce our Terms of Service and this Notice.

OUR DISCLOSURE OF INFORMATION COLLECTED THROUGH THE SERVICES

There are certain circumstances in which we share information collected through the Services with certain third parties without further notice to you, as set forth below.

A. Business Transfers:

As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution, similar event, or steps taken in anticipation of such events (e.g., due diligence in a transaction), user information may be part of the transferred assets.

B. Affiliates and Subsidiaries:

We share your personal information among the DoleUpp entities, including our affiliates and subsidiaries, in order to provide our Services including: hosting, marketing and publicizing fundraisers; providing you with customer support; administering funds in connection with fundraisers; authenticating donors; sending you communications; and conducting the other activities described in this Notice.

C. Agents, Consultants, Vendors and Related Third Parties:

DoleUpp contracts with other companies to perform certain business-related functions on DoleUpp's behalf, and we provide access to or share your information with these companies so they can perform services for us. Examples of such functions include marketing, mailing information, data storage, security, identity verification, fraud prevention, payment processing, legal services, and maintaining databases. We limit the personal information provided to these service providers and entities to that which is reasonably necessary for them to perform their functions, and we require them to agree to maintain the confidentiality of such information.

Important: No mobile information, including phone numbers, will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be sold, rented, or shared with any third party for their own marketing use.

D. Legal Requirements:

DoleUpp can access, disclose, transfer and preserve your information when we have a good faith belief that doing so is necessary to: (i) comply with the law including with subpoenas, search warrants, court orders, and other legal process; (ii) protect and defend the legal rights, privacy, safety or property of DoleUpp, its affiliates, subsidiaries, employees, agents, contractors, or its users; (iii) permit us to pursue available remedies, commence, participate in, or defend litigation, or limit the damages we may sustain; (iv) enforce this Notice or any applicable Terms of Service.

E. Organizers and beneficiaries of fundraisers:

We share your information with organizers and, if not the same, the beneficiaries of the fundraiser. For example, if you donate to a fundraiser, we share your name, email address and donation information you have provided in connection with your donation with the organizer or beneficiary, who may contact you.

F. Your Consent

In certain situations, we may share your information in the event that you consent to the sharing of your information. For example, we may partner with third party organizations to arrange for specific fundraisers. If you consent to our providing your contact information to a specific partner, we share, with the partner organization, your name, email address and other information you have provided in connection with your donation to the specific fundraiser.

G. Aggregated Data

We aggregate, anonymize and/or de-identify information collected actively or passively about you so that the information no longer relates to you individually. We then use that data for various lawful purposes, including but not limited to our research on our customer demographics, interests and behavior.

VOLUNTEERED INFORMATION

Please be advised that some information you provide may be publicly accessible, such as information posted in forums or comment sections. We also collect information through forums and communities, surveys and customer support communications, your communication to us of ideas for new products or modifications to existing products, feedback and other solicited or unsolicited submissions (collectively, with publicly-accessible information, "Volunteered Information").

CHILDREN

Our Services are not designed for use by individuals under the age of 13 (or 16 for children located in Europe). If you are under the age of 13 (or 16 for children located in Europe), please do not use the Services and/or submit any information through the Services. If you have reason to believe that a child under the age of 13 (or 16 for children located in Europe) has provided personal information to DoleUpp through the Services, please contact us at Support@DoleUpp.com, and we will delete that information from our databases to the extent required by law.

LINKS TO OTHER WEBSITES

This Notice applies only to the Services. The Services can contain links to other web sites not operated or controlled by DoleUpp (the "Third-Party Sites"). The policies and procedures we described here do not apply to the Third-Party Sites. The links from the Services do not imply that DoleUpp endorses or has reviewed the Third-Party Sites. We suggest contacting those sites directly for information on their respective privacy policies.

SECURITY

While no organization can guarantee perfect security, DoleUpp has implemented and seeks to continuously improve technical and organizational security measures to protect the information provided via the Services from loss, misuse, unauthorized access, disclosure, alteration, or destruction. For example, limiting access to information only to employees and authorized service providers who need to know such information for the purposes described in this Notice.

DO-NOT-TRACK SIGNALS

Do Not Track ("DNT") is a privacy preference that users can set in certain web browsers. We do not recognize or respond to browser-initiated DNT signals, as the Internet industry is currently still working toward defining exactly what DNT means, what it means to comply with DNT, and a common approach to responding to DNT.

RETENTION OF YOUR INFORMATION

We retain your information for as long as we deem necessary for the purpose for which that information was collected and for our legitimate business operations; provided, however, that your information is only retained to the extent permitted or required by applicable laws. When we no longer need to retain your information, we will take reasonable steps to remove it from our systems and records and/or take steps to anonymize it so that you can no longer be identified from it in accordance with our internal document retention policies.

CROSS BORDER DATA TRANSFERS

DoleUpp is a global organization headquartered in the United States, which processes your information in servers in a number of countries, including the United States. DoleUpp has implemented other appropriate cross-border transfer solutions, such as Standard Contractual Clauses approved by appropriate regulatory authorities, to provide adequate protection for transfers of certain personal data from the European Economic Area, United Kingdom and Switzerland to the United States.

USERS FROM OUTSIDE THE UNITED STATES

The Platform is hosted in the United States. If you are visiting the Platform from outside the United States, please be aware that your information may be transferred to, stored and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By using the Platform, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Notice.

USERS IN EUROPE

If DoleUpp extends to Europe and you are located in Europe, you have the right to ask for an overview of process about you, and for a copy of your information. In addition, you may request us to update and correct inaccuracies, delete your information, restrict processing of your information, or exercise your right to data portability to easily transfer your information to another company. In some cases, you may object to the processing of your information and where we have asked you for your consent to process your information, you can withdraw it at any time.

You can make a request to exercise any of these rights in relation to your information by sending the request to us at the email address or mailing address set forth under "Contacting DoleUpp." Please note that DoleUpp may take up to 30 days to fulfill such requests.

The Irish Data Protection Commissioner shall act as the competent supervisory authority for users in the European Economic Area. The Information Commissioner's Office shall act as the competent supervisory authority for users in the United Kingdom.

Marketing opt out

Each marketing communication we send you will contain instructions permitting you to "opt out" of receiving future marketing communications. In addition, if at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us at the email address or mailing address set forth under "Contacting DoleUpp." If you opt out of receiving marketing communications or other information we think may interest you, we can still send you emails about your account or any Services you have requested or received from us.

OTHER TERMS

Your access to and use of the Services is subject to DoleUpp and such other terms, which may be made available to you in connection with your use of the Services.

CHANGES TO DOLEUPP PRIVACY NOTICE

DoleUpp reserves the right to update or modify this Notice at any time and from time to time. We will notify you of any material updates or changes we make to this Notice. If you disagree with our revisions to the Notice, you can deactivate your account or discontinue the use of our Services. Please review this Notice periodically for any updates or changes to this Notice.

By using our Platform and Services after any such update or modification, you acknowledge that you have read and understood the terms of the Notice as updated or modified.

CONTACTING DoleUpp

Please also feel free to contact us if you have any questions about this Notice or the information practices of the Services.

You can contact us as follows:

DoleUpp

℅ Legal Department

8960 Old Southwick Pass

Alpharetta GA 30022

United States

For the Platform, please contact us through here.

For the purposes of the GDPR, UK GDPR or other GDPR privacy-related issues, you can contact our Data Protection Officer: Support@DoleUpp.com